How accessible is the service?
This service partly complies with the Act on Accessibility to Digital Public Service.
What can you do if you can't use parts of the service?
If you need information from the e-service portal in any other format, such as accessible PDF, large text, easy to read, audio recording or Braille, you can contact us as follows:
- Send email to registrator@msb.se
- Call our switchboard on 0771-240 240
The response time is normally one week.
Report deficiencies in service availability
If you discover problems in addition to those described on this page, or if you believe that we do not meet the requirements of the law, let us know so that we know that the problem exists.
Report deficiencies in service availability
Supervision
If you are not satisfied with how we handle your comments, you can contact the Agency for Digital Government and report it. The Agency for Digital Government is responsible for supervising the Act on Accessibility to Digital Public Services.
Contact the Agency for Digital Government
Technical information about the availability of the service
This service is partially compliant with Level AA of the Web Content Accessibility Guidelines version 2.1 standard.
Information about the Web Content Accessibility Guidelines version 2.1 standard.
You can see what content is not available in the table below.
Known accessibility issues
The shortcomings in accessibility are due to the system that MSB uses to create e-services. MSB has reported the deficiencies to the supplier. When the deficiencies have been rectified, MSB will update the e-service portal.
Description |
WCAG |
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Some forms in PDF format are not fully accessible. |
1.1.1 Describe in text all non-text content. 1.3.1 Specify the role of the different parts of the page
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Errors that occur are not indicated in a way that is good for screen readers. When an update takes place on the page, it needs to be communicated to the screen reader, for example by marking the container that today summarizes the errors with, for example, aria-live. |
4.1.3 Make sure assistive technology presents out-of-focus messages. |
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In services for applying for research funding, the part for specifying co-applicants is difficult to use with screen readers. The service's co-applicant add and remove functionality does not provide enough feedback to the screen reader when adding or removing lines. |
4.1.3 Make sure assistive technology presents out-of-focus messages. 1.3.1 Specify in code what the different parts of the page have for role. |
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It needs to be clarified what is to be filled in and in what format the date is to be filled in. |
3.3.2 Create clear and clickable field labels. |
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Forward and back buttons need to be better described for users of assistive devices. For example, a supporting text that describes what the next step is. |
2.4.4 Create clear links. |
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For signature sections, the images for each signing option do not need to be read aloud. They should be outside the links. |
2.4.4 Create clear links. |
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The file upload function has incorrectly marked code in some places. For example, after uploading a file, the field becomes a table where you can delete the file, which doesn't work well with screen readers. |
4.1.1 Ensure that the code validates. |
How we tested the service
We have tested the accessibility of the E-service portal ourselves and with the support of external consultants.
The latest assessment was made 2020-09-21 and is approved by the service owner.
The service was last published 2020-08-14.
The report was last updated on 2020-10-14.